🔒 Data Protection Policy

Khelaghore's Privacy Policy — Your data is completely safe with us

Protecting your personal information is Khelaghore's top priority. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it secure.

Last updated: January 2026
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🔑 Our Privacy Commitment

The 6 data protection principles Khelaghore follows to keep your information safe

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Data Encryption

All your personal and financial information is protected with 256-bit SSL encryption. Your data cannot be read by anyone while in transit.

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We never sell your data

Khelaghore never sells your personal information to third parties. Your data is used solely to improve our services.

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Transparency

We are transparent about what data we collect and why. There are no hidden motives — every step is clearly outlined in this policy.

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Data Control

You can view, correct, or request deletion of your data at any time. Your information belongs to you.

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Cookie controls

We only use essential cookies. You can turn off cookies at any time from your browser settings.

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Regular Audits

Khelaghore's security infrastructure is regularly audited by independent third-party security experts. Your data is always protected.


Scope & applicability

Khelaghore (khelaghore.biz) takes the privacy of its users seriously. This Privacy Policy explains what information we collect, why we collect it, how it is processed, and what rights you have. This policy applies to the khelaghore website, mobile app, and all other digital services.

By using khelaghore or creating an account, you are agreeing to this Privacy Policy. We believe data protection is not a formality — it is a fundamental responsibility to our users.

📌 If this Privacy Policy is updated, registered users will be notified by email and the revision date will be noted on the site.

What information we collect

Khelaghore collects your information in several ways. Below is a detailed breakdown of the different types of data we collect:

Information provided at registration

  • Full name & date of birth
  • Email address & mobile number
  • Residential Address
  • National ID or passport number (for KYC verification)
  • Payment account details (Mobile Pay/Nagad/Rocket number)

Automatically collected information

Data type What we collect Purpose
Device information Device type, OS, browser Service optimization
IP address IP address at login Security verification
Cookie data Session & Preferences User Experience
Activity Logs Betting history & transactions Legal compliance
Location Data Country & city (general) Restricted region verification

ℹ️ Khelaghore only collects information that is strictly necessary. We never ask for personal data we don't need.

How your data is used

Khelaghore uses your information for the following purposes:

  • Account management: For registration, login, and account verification.
  • Service delivery: To process betting, gaming, deposits, and withdrawals.
  • Security assurance: To prevent fraud and unauthorized access.
  • Legal compliance: To meet AML, KYC, and other legal compliance requirements.
  • Customer support: To resolve your issues quickly.
  • Service improvement: To analyze and improve the user experience.
  • Legitimate communication: To keep you informed about important updates, offers, and security alerts.

We never share your data with third parties for advertising purposes. As part of our responsible gaming program, your gaming patterns may be analyzed so we can offer support if needed.

Who your data is shared with

Khelaghore shares your information only in the following cases and for the following reasons:

Service Partners

Only the minimum necessary data is shared with trusted partners for payment processing, KYC verification, and other technical services. These partners operate under khelaghore's privacy policy.

Legal obligations

Information may be disclosed to authorities in response to court orders, government investigations, or other legal requirements. In such cases, only the minimum necessary information is ever provided.

📌 Khelaghore never sells or rents your data to third parties for marketing or advertising purposes. That is our commitment.

Data protection practices

Khelaghore uses industry-leading technology to keep your data secure:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Password hashing: Your password is never stored in plain text — it is hashed using the bcrypt algorithm.
  • Two-Factor Authentication (2FA): You can enable 2FA on your account for an extra layer of security.
  • Firewall Protection: Advanced server-level firewall and DDoS protection are actively in place.
  • Regular Security Audits: Regular penetration testing conducted by third-party cybersecurity experts.
  • Data Backup: Encrypted backups are stored across multiple secure locations.

ℹ️ Your account security isn't solely our responsibility. Use a strong password and never share your login credentials with anyone.

Data retention period

Khelaghore does not retain user data beyond what is necessary. Retention periods vary by data type:

  • Account Information: For as long as your account is active, and for 5 years after closure (for legal purposes).
  • Financial transaction records: Minimum 7 years (as required by financial regulatory obligations).
  • Support contact: 2 years after the issue is resolved.
  • Website logs: Up to 12 months.
  • Cookie Information: Session cookies — deleted when the browser is closed; persistent cookies — retained for up to 1 year.

Once the retention period expires, data is securely deleted or anonymized.

Cookie Policy

Khelaghore uses cookies to improve site functionality and personalize your experience. We use the following types of cookies:

  • Essential cookies: Required for login sessions and site security — the site cannot function properly without them.
  • Functional cookies: To remember your preferred language and settings.
  • Analytical cookies: Used to understand site performance and user behaviour — no personal identity is collected.

You can block or delete cookies from your browser settings. However, blocking essential cookies may cause certain site features to stop working.

📌 We do not use third-party tracking cookies that follow your browsing behavior across different sites.

Your rights

As a Khelaghore user, you have the following rights over your data:

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Right to Access Data

You have the right to know what information we hold about you. Data will be provided within 30 days of your request.

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Right to correction

If any of your information is incorrect, you can request a correction through your account settings or by contacting our support team.

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Right to erasure

After account closure, you can request deletion of any data that is not required to be retained for legal reasons.

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Right to Object to Processing

You can object to marketing communications or the processing of your data in certain circumstances.

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Right to data portability

You may request an export of your data in a standard, portable format.

To exercise this right support@khelaghore.bizSend us an email and we'll respond within 30 days.

Children's privacy

Khelaghore strictly does not collect data from anyone under the age of 18. Age is verified at the time of registration. If a minor's data is collected by mistake, it will be deleted immediately and the account will be closed.

ℹ️ If you suspect a minor is using khelaghore, please contact us at support@khelaghore.biz.

Contact & complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

  • Email: support@khelaghore.biz
  • Support: Site live chat (24/7)
  • Response time: Usually within 48 hours

Our data protection team is always ready to assist you with any privacy-related concerns.

📌 The latest version of this Privacy Policy is always available at khelaghore.biz/privacy-policy.


🔒 Your privacy is protected

Play safe, enjoy with peace of mind

Your data is protected with the highest level of security at khelaghore. Register today and enjoy the best online gaming experience in Bangladesh.

SSL Encrypted
Data Is Never Sold
GDPR Compliant
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